EN

🇨🇦 All our products proudly come from Canadian suppliers.

DrinksSnacksBoard GamesAccessories
ShopAbout
Sign in / Create account
Carlos & Chilly
DrinksSnacksBoard GamesAccessories
Carlos & Chilly
  1. Home/
  2. FAQ
Carlos & Chilly
DrinksSnacksBoard gamesAccessories
AboutFAQShipping & returnsContact
Terms & conditionsPrivacy policyLegal notice

Our products

DrinksSnacksBoard gamesAccessories

Information

AboutFAQShipping & returnsContact

Legal

Terms & conditionsPrivacy policyLegal notice

Get our promos, new arrivals, and maybe one or two cat jokes.

Carlos & Chilly is a Canadian boutique for cozy drinks, snacks, and board games for families.

Shop cozy drinks, shareable snacks, and board games for screen-free family nights. Carefully sourced from Canadian suppliers and shipped across Canada.

Get our promos, new arrivals, and maybe one or two cat jokes.

© 2026 Carlos&Chilly

Frequently Asked Questions
Quick answers to the most common questions.
How long does shipping take?
Carlos & Chilly is a family project that we run alongside our daily activities. For this reason, orders are prepared and shipped on the weekends following the purchase date. Thank you for your patience and for supporting our small family business!
Do you ship across Canada?
Yes. We currently ship across Canada.
Can I modify an order after purchase?
If your order hasn't shipped yet, contact us quickly and we'll do our best to help.
How can I track my order?
After shipment, you'll receive tracking details by email.

Is it possible to pick up my order at the workshop?

Absolutely! To avoid shipping fees, use the code PICKUP at checkout. We’ll then contact you to schedule a pickup time.